Privacy Policy for Navillus Bar & Grill

Last Updated: 01.03.2025

At Navillus Bar & Grill, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make reservations, or interact with us online.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided voluntarily by you, such as:

  • Name

  • Email address

  • Phone number

  • Reservation details

  • Event or private dining inquiries

b. Usage Data

Collected automatically when using the website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Process reservations and inquiries

  • Respond to customer questions

  • Provide customer service

  • Improve website functionality and user experience

  • Send updates, promotional information, or announcements (only if you opt in)

  • Maintain internal records and audit logs

3. How We Share Your Information

We may share your information only with:

  • Reservation platforms or booking partners

  • Payment processors

  • Service providers assisting with website hosting or analytics

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience

  • Analyze website traffic and usage

  • Remember preferences

You can adjust your browser settings to refuse cookies, but certain website features may not operate correctly.

5. Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Service Charge and Gratuity Policy

We reserve the right to include an automatic gratuity for parties of six (6) or more.

This gratuity or service charge will be clearly disclosed on your check and applies to dine-in, private events, and special reservations as applicable.

In compliance with Massachusetts law (M.G.L. c. 149, §152A):

  • Any service charge or gratuity automatically added to your bill is distributed to eligible service staff.

  • We disclose this policy openly to ensure transparency for all guests.

7. Your Rights

Depending on your location, you may have rights related to:

  • Accessing the personal information we hold

  • Requesting corrections

  • Requesting deletion

  • Opting out of marketing communications

You can contact us at any time to submit these requests.

8. Links to Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those sites.

9. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.